Overview:
Does your company aim:
- to have a better quality products and services?
- to have reliable production scheduling and delivery?
- to have more satisfied customers?
- to get more bidding opportunities?
- to improve reporting and communications?
- to minimize mistakes?
- to increase the efficiency of any process?
- to increase in reliability and creditability?
ISO 9001 provides a tool that can be utilized to establish a quality management system that improve all those aspects.
This workshop is beneficial for individuals that wish to implement ISO 9001 for the quality management system in their companies/institutions and who wish to start the ISO 9001 Certification process.
The content of the workshop will include the practical steps of implementing the standard in an easy and clear way that anybody – with even no background about the standard- can follow.
Topics to be covered in the workshop are:
- Designing the Organizational Chart
- Writing the Job Descriptions
- Writing the QMS Procedures
- Writing the Operational Procedures
- Writing the Technical Procedures
- Writing the QMS Manual
- Documents & Records Controlling
- Customer Satisfaction and Complaints
- Purchasing Procedures
- List of Issues and Interested Parties
- Risks and Opportunities Management
- Internal Auditing
- Management Review Procedure
- Preparing for the External Audit
Date & Time:
Saturday April 11th , 2020
Agenda:
10:00 – 11:30 Session One
11:30 – 11:50 Coffee Break
11:50 – 13:20 Session Two
13:20 – 13:30 Awarding Participation Certificates
